Privacy Policy

 

When we refer to ‘Gosampl,’ we mean M/S Hikizo Private Limited, including the Gosampl-Phlebo and Gosampl-Runnerapp listings on the Play Store.

Gosampl is dedicated to safeguarding your personally identifiable information, including sensitive personal data (“Personal Information”), which the Company may collect during your access to and use of services offered through our mobile application and website (collectively referred to as the “Website”). This also includes your account creation on the Website.

The Company strives to collect, process, and manage your Personal Information in line with the Information Technology Act, 2000, and the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Data Protection Laws”).

This Privacy Policy is the official statement of the Company’s practices regarding the collection of Personal Information through the Website and how the Company utilizes such information. Please read this Privacy Policy carefully before proceeding. By registering on the Website and/or using the Website, you agree to this Privacy Policy. If you do not agree with it, please refrain from accessing or completing the registration process.

1. Scope of the Privacy Policy

This Privacy Policy details the types of information the Company collects, stores, uses, and protects. Its purpose is to guide you through the practices followed by the Company when handling Personal Information, whether it’s collected, stored, used, disclosed, or processed. By using the Website, you accept this Privacy Policy, which takes effect upon your first use.

Additionally, the Website may contain links to third-party websites or social media platforms that are not controlled by the Company. This Privacy Policy does not apply to these third-party sites. Such external websites may place their own cookies, collect data, or request Personal Information, and the Company is not responsible for their privacy practices.

2. Information Collected by the Company

The Company collects and stores Personal Information you provide when creating an account and accessing services via the Website. This includes your name, phone number, email, date of birth, medical records, medication history, and device details such as preferences, time zone, images, and location data.

• Location Information:
  • Fine Location: We may collect GPS-based location data with your consent for features like live tracking, geofencing, and auto-check-ins.
  • Coarse Location: We may also gather approximate location information (e.g., city-level) for activities such as geotagging and enabling geofencing.

By using our app, you consent to the collection and use of your location data as described in this Privacy Policy. Gosampl-Phlebo and Gosampl-Runner apps collect location data for live tracking even when the app is not active. We may also use this information for diagnostics and troubleshooting.

We also gather anonymous information, including server logs, cookies, and pixel tags, to monitor your usage of the Website. This helps improve the Website’s performance and user experience.

3. Payment-Related Information

The Company does not store or access payment-related information. All transactions are processed securely through third-party payment gateways, and the Company does not control these transactions, nor is it liable for any issues arising from them.

4. Use and Disclosure of Collected Information

Your Personal Information is primarily used to provide the services you request. The Company may also use this data for marketing purposes, including targeted communications. You agree to receive such communications by accepting the Terms and Conditions and Privacy Policy. If you wish to opt-out, you may unsubscribe.

The Company will not disclose your Personal Information unless required by law or with your consent. We may also share aggregate data with clients, service providers, and partners without disclosing identifiable information. If the Company is sold or merged, all data, including Personal Information, may be transferred to the new entity.

5. Security of Personal Information

The Company implements robust security measures to protect your Personal Information from unauthorized access, loss, or modification. While we strive to ensure your information’s security, no method is 100% secure, and the Company cannot guarantee absolute protection. It’s essential to protect your login credentials and sign out from shared devices.

6. Restrictive Covenants

As required by regulations, users are prohibited from using the Website to post, share, or upload harmful, illegal, or offensive content, or any content that infringes on the rights of others. This includes content that threatens national security, public safety, or violates laws. Users are also prohibited from attempting to hack or disrupt the Website’s functionality.

7. Amendments to the Policy

The Company reserves the right to amend this Privacy Policy without prior notice. Any changes will be posted on the Website, and continued use of the Website constitutes your acceptance of the updated Privacy Policy.

8. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of India. Any disputes will be resolved through arbitration by an independent arbitrator, in accordance with the Arbitration and Conciliation Act, 1996. The arbitration will take place in Karnataka, India, and in English. Jurisdictional courts in Karnataka will have the authority to grant interim relief.